< FAQ – LTM Endeavors Gifts
FAQ – LTM Endeavors Gifts
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Q: Who are you? How long have you been in business?
A: LTMendeavors was established in 2015. Find out more about us on the About Us page!

Q: What’s the easiest way to find what I’m looking for?
A: Our website is designed for simplicity; no matter what you need, we’ve got an easy way to find it. Search our website using the search box in the upper left corner of each page. Don't know quite what you're looking for? Browse our site using the categories we've provided. You're sure to find a great gift!

Q: Why should I buy from you?
A: We make certain that all of our customers are taken care of, just like we would look after family and friends. If you ever have questions about our products or services we would be happy to provide answers. Visit our Contact Us page to get in touch.

Q: What is your return policy?
A: Before returning any products, you must obtain approval for your return by contacting us with your full name, the item to be returned, and the nature of the problem.
We accept returns of unopened products with proof of purchase up to 2 days after delivery. The customer is responsible for all shipping costs incurred on returned orders. If you have any questions that you can’t find an answer to on our website, please feel free to ask through email at our address under Contact Us.

Q: I placed my order; what’s the easiest way to track its progress?
A: After you order, a confirmation email will be sent to the email address you provided. It can take up to one business day for us to process your order. Once your order is sent, a tracking number will be immediately emailed to you. We ship through UPS, FedEx, or the US Postal Service, and you can use their services to track your order through the shipping process. If you have any other questions about your order, you can always Contact Us through email and we can provide additional support.

Q: How fast do you ship? How fast is my order processed?
A: Our regular shipping can take anywhere between 5 to 14 business days, though the average shipping time is usually 5 to 7 business days. The moment your order is placed, our customer support team reviews the order and can usually process it the same day.

Q: Is shipping calculated automatically in the shopping cart?
A: Yes, it is—all you need to do is follow the instructions in the shopping cart. The cart then calculates your shipping fee based on the number, size, and other specifications of your requested items. Since we rely on UPS, FedEx, or USPS for shipping, our costs are calculated with their shipping rates. Our cart will do all the hard work for you.

Q: What are my payment choices?
A: We accept Visa, MasterCard, Discover, PayPal, and any form of debit. During the checkout process, you may choose any of our current payment options and continue to place your order. Your order will not be shipped until we receive payment.

Q: When will my credit card be charged?
A: Your credit card will be charged within 24 hours prior to shipment of your item(s).

Q: I received the wrong order/something is missing from my order. What do I do?
A: It doesn’t happen often- but if you didn’t receive the right products, Contact Us within 48 hours and we can help you correct the problem.Please note that orders of multiple items can be shipped individually and arrive at different times. If we’ve made a mistake in shipping, we will pay to ship it back and we’ll do our best to correct the error.
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