Shipping Info makes every effort to ship your item(s) as quickly as possible. Most orders are processed and shipped within 3 to 5 business days of the sale. Please allow 3 to 5 business days for transit shipping time of product to arrive at the recipients address. Please note that we do not process orders on weekends or holidays. does not deliver to PO and APO/FPO box addresses.
Packages can not be re-routed or cancelled when in transit.
Damaged Gift Basket items can not be returned if basket wrapping is opened.
If your order arrives damaged, please contact our Customer Service department to receive an RMA number and instructions on how to obtain a replacement item. Please use our Contact Us  form.

U.S. Shipping Time

UPS & FedEx & USPS transit times within the US range between 1–6 business days. UPS & FedEx do not deliver on Saturday or Sunday

The personalization process takes 2 to 3 business days to complete and can not be canceled once production of item has begun.

Because it’s individually made for you, apparel and printed/dyed items requires  6-8 business days before they are shipped, and can not be canceled once production of item has begun. 

The above gives customers a 24 ( TWENTY FOUR ) hour window to cancel a order placed with us once it has been placed.

For all of our customers residing within the 48 contiguous United States, will ship via UPS Ground, FedEx or USPS. In certain cases—such as replacements, etc.—we will send your order using USPS Priority Mail.

Free ground shipping for all purchases delivered within the 48 contiguous United States.

International Shipping
International shipping is not available at this time.

Delivery Times
UPS & FedEx & USPS transit times within the US range between 1–6 business days.  UPS & FedEx do not deliver on Saturday or Sunday. 

UPS Access Points
As many of you have recently been noticing, UPS has decided to partner with several neighborhood businesses to create Access Points. These businesses will hold a package for pick up that is not deliverable to its destination. Only one delivery attempt will be made to the delivery address on the package and if the recipient is not available a note will be left for pick up at an Access Point location. The location will hold the package for several days awaiting pick up and if the package is not picked up, it will be returned to us.
This has been implemented due to the number of packages that come up lost or stolen from delivery points. In some cases packages will still be placed on the doorstep, but in high foot traffic locations, homes that are close to sidewalks apartment complexes, etc, the package would be safer at an Access Point location awaiting pick up.
Moving the package to an Access Point location is fully at the discretion of the UPS driver because they are the responsible parties for your packages delivery. We do not have control over this aspect of the delivery process.